Refund Policy – Care Couriers

At Care Couriers, customer satisfaction is at the heart of our services. We are committed to providing a seamless courier experience. If you are not fully satisfied with your experience, we offer a transparent and straightforward refund policy to address your concerns. Please find the details below:

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1. Refund Turnaround Time

Refunds are processed within 7-10 working days from the date of approval. This includes verification, processing, and crediting the refund to your bank account or payment method.

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2. Refund Process

To initiate a refund:

• Contact our customer service team via email or phone.

• Provide your shipment details, including the tracking number, and explain the reason for the refund request.

Our team will review your request and assist you in completing the process.

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3. Method of Refund

Refunds will be issued to the original payment method used at the time of booking.

• If the original payment method is unavailable, we will work with you to arrange an alternative solution.

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4. Contact Information

If you have any questions or require assistance with a refund request, our customer service team is ready to help. Reach out to us at:

• Email: [email protected]

• Phone: +91 8700 372 003

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5. Policy Updates

Care Couriers reserves the right to update or modify this refund policy at any time without prior notice. Changes will take effect immediately upon being posted on our website.